Privacy Policy
1. Overview
MOQ LTD (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 2020.
This Privacy Policy explains how we collect, use, store, and disclose your personal information when you interact with our website, products, and services.
2. What Information We Collect
We may collect the following types of personal information:
Information You Provide
- Name
- Email address
- Phone number
- Company name (if applicable)
- Project details or enquiry information
Automatically Collected Information
- IP address
- Browser type and device information
- Pages visited and time spent on site
- Referral source
This information may be collected using cookies and analytics tools.
3. How We Use Your Information
We use your information to:
- Respond to enquiries and provide quotes
- Communicate with you about our products and services
- Improve website performance and user experience
- Send marketing communications (if you opt in)
- Maintain internal records and business operations
This Privacy Policy explains how we collect, use, store, and disclose your personal information when you interact with our website, products, and services.
4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience and analyse website traffic.
Cookies may be used to:
- Understand how users interact with our website
- Improve functionality and performance
- Support advertising and remarketing campaigns
You can control or disable cookies through your browser settings.
5. Disclosure of Information
We may share your information with:
- Service providers (e.g. website hosting, analytics, CRM, marketing tools) as necessary and under confidentiality agreements
- Contractors or partners assisting in delivering our services
We do not sell your personal information.
6. Storage and Security
We take reasonable steps to protect your personal information from loss, unauthorised access, misuse, or disclosure. Your information is stored securely in our systems and protected from unauthorized access. We apply reasonable safeguards in compliance with the New Zealand Privacy Act 2020.
7. Access and Correction
You have the right to:
- Request access to your personal information
- Request correction of any inaccurate information
To do so, please contact us using the details below.
8. Marketing Communications
If you have opted in to receive marketing communications, we may send you updates, promotions, or product information.
You can unsubscribe at any time by:
- Clicking the unsubscribe link in emails
- Contacting us directly
9. Changes to This Policy
We may update this Privacy Policy from time to time.
- Any changes will be published on this page with an updated effective date.